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Catering & Event Food

Every Enquiry Answered.
Every Event Booked.

Give your catering business a 24/7 AI voice assistant. Marco takes corporate event briefs, quotes packages, books menu tastings, handles dietary requirements, and confirms Christmas party details — so your team can focus on delivering exceptional food experiences.

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24/7 Never miss a lead
5 min Setup time
94% Enquiries resolved
Marco
Catering & Events AI Assistant — Live & Ready

What Marco handles for your catering business

  • Corporate event catering enquiries & quotes
  • Wedding & function menu tasting bookings
  • Dietary requirements & allergen management
  • Delivery scheduling & logistics coordination
  • Christmas party & seasonal event packages
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18,400+ Calls answered for
catering businesses
6,200+ Event briefs captured
after hours
11,800+ Menu tasting bookings
confirmed automatically
96% Client satisfaction
across catering accounts
How It Works

From First Enquiry to Event Confirmed

Three steps. No complex setup. No IT department required. Marco works for your catering business around the clock — even when your team is on-site at a function.

Configure Marco for Your Business

Tell Marco about your catering specialties, menu packages, pricing structure, dietary capabilities, service area, and minimum order requirements. Takes less than five minutes. No IT team needed.

Marco Takes Every Call & Enquiry

A client calls or reaches out via your website. Marco greets them warmly and professionally — in your company name, with your tone. No hold music. No missed calls. No leads lost to voicemail. Marco gathers the full brief: event type, guest count, dietary requirements, date, and budget.

Events Flow Into Your System

Every enquiry is logged, every tasting booked, and your team receives a complete event brief. Leads are routed to your CRM or inbox ready to convert. Your pipeline fills while you focus on delivering outstanding food and service.

Real Conversations

Marco Handles Every Catering Enquiry

These are examples of the conversations Marco handles for catering businesses every day — including the calls that come in at 11pm when your team is cleaning up after a function and your phone keeps ringing.

Corporate End-of-Year Event — 120 Guests
Event coordinator calling outside business hours to get catering availability
Marco
Thank you for calling Prestige Catering Co. I'm Marco, the catering assistant. How can I help you today?
Customer
Hi, I'm organising our company's end-of-year dinner for about 120 people on the 14th of December. We're looking for a seated three-course dinner with a drinks package. Are you available and what would something like that cost?
Marco
That sounds like a fantastic event. December is peak season for us and the 14th has some availability — I'll note that as a priority for our events team to confirm. For a seated three-course dinner with a drinks package for 120 guests, you're looking at roughly $110–$145 per head depending on your menu selections and beverage tier. Do you have a venue confirmed, or are you still exploring options?
Customer
We have a venue — the Docklands conference centre. We also have quite a few dietary requirements in the group — about 15 vegetarians, 4 vegans, and a few people with coeliac disease. Is that manageable?
Marco
Absolutely — that's a very typical mix for corporate events and something we handle regularly. We'll prepare separate plated options for your vegetarian, vegan, and coeliac guests so every person at the table has a proper three-course experience. I'll take your contact details now and have our senior events coordinator call you first thing tomorrow with a formal proposal and menu options.
Event brief captured — dietary requirements logged — coordinator follow-up scheduled
Wedding Menu Tasting — Booking Confirmed
Engaged couple requesting a menu tasting appointment for their reception
Customer
Hi, my partner and I are getting married in April and we'd like to book a menu tasting. We're thinking of having around 80 guests for a sit-down reception. Is that something you do?
Marco
Congratulations on your upcoming wedding! We'd love to help make your reception special. Menu tastings are a big part of how we work — it's the best way for you to experience exactly what your guests will enjoy on the day. We typically host tastings on Saturday mornings. When would work for you both?
Customer
The first Saturday in March would be ideal if there's availability. We're also hoping for a grazing table during the cocktail hour and a plated three-course for the reception dinner.
Marco
A grazing table into a plated reception is one of our most popular wedding formats — beautiful flow for the day. I'll book you in for Saturday the 1st of March at 10am and send a confirmation with what to expect at the tasting. Can I take your names and best contact number?
Tasting appointment booked — event format captured — confirmation sent
Complex Dietary Requirements — Multi-Diet Event
Charity gala coordinator with an unusually complex set of dietary needs across 200 guests
Customer
We're planning a charity gala for 200 people and I need to be upfront — we have a really complex dietary mix. We're expecting halal, kosher, vegan, gluten-free, and nut-free requirements all in the one event. Is that something you can handle?
Marco
That's a more complex brief than usual, but it's absolutely manageable with the right planning. We have experience with multi-dietary gala events and work with certified halal and kosher suppliers. The key is getting precise numbers for each dietary category early so we can design a menu where everyone has an equivalent experience — not an afterthought plate. Can you give me an approximate breakdown?
Customer
Roughly 40 halal, 10 kosher, 25 vegan, 15 gluten-free, and 8 nut-free. Some people may overlap — like halal and gluten-free.
Marco
I've captured those numbers and noted the overlap consideration — that's exactly the kind of detail our team needs to design the menu properly. I'll have our head chef and events director contact you to discuss a custom menu framework. This brief needs a direct conversation rather than a standard proposal. What's the best time to reach you tomorrow?
Dietary brief documented — head chef consultation booked — client priority-flagged
Last-Minute Office Lunch — Same Day
Operations manager calling at 9am needing lunch catering delivered by noon
Customer
Hi, I know this is really short notice but we have an unexpected board meeting today and I need lunch catering for 18 people by noon. Is that even possible?
Marco
I'll be honest with you — same-day orders depend on our current kitchen capacity, which our team will need to confirm when they're in at 7:30am. What I can do right now is take all the details so the moment our team arrives they can assess and get back to you within 15 minutes with a yes or a proposed alternative. For 18 people, what style of lunch were you thinking — working sandwich platters, a hot buffet, or something more formal?
Customer
Sandwich and wrap platters would be fine, with some salads. Nothing too complicated. A few people are vegetarian. What would that cost roughly?
Marco
For working lunch platters for 18 with a mix of options including vegetarian — you're looking at approximately $280–$340 plus delivery. I've got your order noted as urgent, same-day, with the vegetarian requirement flagged. Can I take your delivery address and best contact number? Our team will call or text you by 7:45am at the latest.
Urgent order captured — dietary noted — team alert flagged for 7:45am
Christmas Party — Canapés & Cocktail Style
HR manager requesting a Christmas party quote for 60 staff in November
Customer
We're planning our Christmas party for around 60 staff, cocktail-style with canapés and a drinks package. We're looking at Friday the 6th of December at our office rooftop. Can you give me a ballpark on what that would cost?
Marco
A rooftop cocktail party for 60 — great setting for a Christmas function. For a cocktail canapé package including around 8–10 canapé varieties, service staff, and a standard drinks package, you're looking at approximately $85–$115 per head. That range shifts depending on canapé selection, the drinks tier, and whether you'd like a premium station like a grazing board or oyster bar. Do you have a per-head budget in mind?
Customer
We're hoping to keep it around $90–$100 per head all inclusive. We also have some vegan and gluten-free staff. Is December 6th available?
Marco
That budget is very workable for what you're describing. I'll flag December 6th as a hold while our events team checks the calendar — December books fast and Fridays especially so. I'll note vegan and gluten-free requirements in the brief. Can I get your name, company, and best contact details? Our events team will have a formal proposal with a sample canapé menu to you by tomorrow afternoon.
Christmas party brief captured — date hold requested — proposal queued
What Marco Handles

Built for Every Part of Your Catering Business

From the first corporate enquiry of Monday morning to the last Christmas party quote of Friday night, Marco keeps every conversation covered.

Event Catering Quotes

Marco gathers every detail needed to prepare an accurate proposal — event type, guest count, service style, venue, date, and budget range. Your team receives a qualified brief ready to convert into a formal quote.

Menu Consultations

Discuss menu options, dietary accommodations, seasonal ingredients, and cuisine styles with clients 24/7. Marco captures preferences and routes complex consultations to your head chef or senior coordinator.

Tasting Appointments

Marco books menu tasting sessions for weddings, corporate accounts, and high-value events directly into your calendar — capturing the event details, guest count, and dietary requirements at the same time.

Corporate Accounts

From recurring office lunch orders to annual gala dinners, Marco manages corporate client enquiries, captures standing order preferences, and routes account management requests to your dedicated team.

Delivery Scheduling

Marco captures delivery addresses, access requirements, preferred delivery windows, and setup instructions — ensuring your logistics team has everything they need before the van is loaded.

24/7 Enquiry Line

Catering decisions are rarely made during business hours. Marco answers every call and web enquiry at any time of day — so Monday morning briefs, Sunday wedding planning calls, and midnight last-minute requests all get a professional response.

Works with the Tools Your Catering Business Already Uses

Talking Websites connects with the leading catering management, event, POS, and accounting platforms — so your existing workflow stays intact from the first enquiry to the final invoice.

Total Party Planner
Catering Management
Connected
Caterease
Event & Catering
Connected
Better Cater
Catering Software
Connected
Square POS
Point of Sale
Connected
Stripe
Payments & Invoicing
Connected
Xero
Accounting
Connected

Don't see your platform? Marco captures every enquiry and delivers a complete event brief to your inbox or preferred CRM regardless of your current setup.

Customer Stories

Loved by Caterers Across Australia

Hear from catering business owners who no longer worry about missed enquiries, lost event leads, or calls going unanswered when they're on-site at a function.

"We were turning away corporate work simply because enquiries came in while we were on-site at other events and nobody could answer the phone. Marco has completely changed that. Every brief is captured in full — event type, guest count, dietary requirements, date, budget — and we come back to a qualified lead, not a missed call."

Luca Marchetti
Director, Marchetti Event Catering — South Yarra, Melbourne

"Christmas party season used to be absolute chaos — the phone never stopped and we were taking briefs on serviettes. Now Marco handles every enquiry, books the tasting appointments, and captures the dietary requirements. By the time we sit down with a client, we already have everything we need. Our conversion rate has genuinely improved."

Sophie Radford
Owner, Table & Bloom Catering — Pyrmont, Sydney

"I was sceptical at first — catering enquiries felt too complex for an AI to handle. But Marco gets it exactly right. It knows to ask about dietary requirements upfront, it understands the difference between a cocktail function and a sit-down dinner, and it never promises something we can't deliver. Clients often comment on how professional our initial response is."

Tanya Riordan
Co-owner, Harvest & Co. Catering — West End, Brisbane
Frequently Asked Questions

Everything You Want to Know About Marco

Straight answers to the questions catering business owners ask before getting started.

An AI voice assistant for catering businesses handles inbound calls and website enquiries around the clock. It captures corporate event briefs, provides preliminary quotes, books menu tastings, manages dietary and allergen requirements, schedules deliveries, and handles seasonal event enquiries — all without requiring a staff member to be available. This means fewer missed leads and a more professional experience for every client who reaches out, including those who call outside business hours.

Yes. Marco is configured with your catering business's specific menu, dietary capabilities, and allergen information. It can discuss gluten-free, nut-free, dairy-free, vegan, halal, kosher, and other dietary requirements with clients. For complex multi-dietary events or high-risk allergen scenarios, it captures all requirements in full detail and flags them clearly for your team, ensuring nothing is overlooked before the event date.

Talking Websites integrates with leading catering and event management platforms including Total Party Planner, Caterease, and Better Cater for event and order management. For payments and billing it connects with Square POS and Stripe. For accounting it integrates with Xero. If you use a different system, Marco captures every enquiry and delivers a complete brief to your inbox or preferred CRM.

Marco is trained to gather the key details needed to provide indicative pricing ranges — guest count, event type, menu style, dietary requirements, delivery or setup requirements, and event date. It provides ballpark figures based on your configured pricing structure and then captures the client's contact details so your team can follow up with a formal proposal. This pre-qualifies every lead before your team spends time on a full quote.

Setup takes under five minutes. You provide your business name, catering specialties, pricing ranges, dietary capabilities, service area, minimum order requirements, and contact preferences. The widget is then embedded on your website with a single line of code. Works with WordPress, Squarespace, Wix, Shopify, and any platform that allows custom HTML.

Yes — and this is one of the most valuable use cases for catering businesses. Corporate event enquiries, wedding catering consultations, and Christmas party bookings frequently happen outside business hours when decision-makers finally have a moment to call. Marco captures every lead at any hour, collects all event details, and has a complete brief ready for your team the next morning. No enquiry falls through the cracks.

Absolutely. Marco is configured to handle urgent enquiries, ask about timeline requirements, and clearly communicate your minimum lead times and availability. For genuinely urgent requests, it captures full order details and flags them as high-priority for immediate team follow-up. Clients appreciate getting a professional, informative response even when they call at short notice — rather than an unanswered phone or a generic voicemail.

Talk to Marco Right Now

Press the button below to speak with Marco — a live AI voice assistant configured for catering and event food businesses. This is the actual product, not a recording. Ask about a corporate event package, book a menu tasting, or enquire about dietary requirements.

🎙️

Marco is live and ready. Click the widget below to start speaking.

Works on Chrome, Safari, Firefox, and Edge. Microphone access required.

Live demo notice: This demo uses a shared Talking Websites AI assistant configured for the catering and event food vertical. When you deploy for your own business, Marco is configured with your specific menu packages, pricing structure, dietary capabilities, service area, and brand voice.

Stop Missing Catering Enquiries.
Start Today.

Every unanswered call is a corporate event that went to a competitor, a wedding tasting that never got booked, or a Christmas party package that walked out the door. Marco closes that gap — 24 hours a day, seven days a week, while you focus on the food.

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