🔧 Home Services AI

Your Phones Are Answered.
Every Call. Every Job.

Sam is your AI voice receptionist — built for HVAC, plumbing, electrical and home maintenance businesses. He handles emergency calls, books jobs, and qualifies leads around the clock so your technicians can stay on the tools.

40% Calls missed
during jobs
24/7 Emergency
dispatch
$50K+ Annual revenue
at risk

Home service businesses miss 40% of calls during jobs — that's $50K+ in lost revenue every year. Sam captures every call, qualifies every job, and routes every emergency so nothing falls through the cracks.

40%
of calls go unanswered
while techs are on-site
$50K+
annual revenue lost
from missed service calls
78%
of customers call
a competitor if no answer
24/7
Sam is always on —
emergencies never wait

Up and Running in Minutes

No developers. No complex setup. Paste one snippet and Sam is live on your website immediately.

Add the Snippet

Copy a single line of code into your website's HTML. Works on any platform — WordPress, Squarespace, Wix, Webflow, or custom-built sites. No developer required.

Configure Sam

Tell Sam your service area, the trades you cover, your emergency response process, and which field service platform you use. He learns your business in minutes.

Sam Handles the Calls

From the moment Sam goes live, every visitor to your website can speak to him. Job briefs, emergency dispatches, and maintenance bookings flow straight into your system.

How Sam Handles Real Calls

Sam is trained on real home services conversations. He asks the right questions, captures the right details, and routes every job correctly.

HVAC

New Air Conditioning Installation Quote

A homeowner wants a ducted system installed before summer. Sam qualifies the property, captures the brief, and books a site inspection with the estimator.

HOMEOWNER I need a quote for a ducted air con system — 4-bedroom house.
SAM Happy to help with that. Is the property a single storey or double, and does it currently have any existing ductwork we'd be working with?
Site inspection booked Thursday 10am. Full brief sent to estimator.
Electrical

Pre-Purchase Electrical Safety Inspection

A buyer needs a safety report before settlement. Sam captures the property details, confirms the inspection scope, and books an available time slot.

BUYER I need an electrical inspection done before settlement — can you fit me in this week?
SAM Absolutely — we have availability Wednesday afternoon or Friday morning. Which works better for you, and can you share the property address?
Inspection booked Friday 9am. Confirmation sent to buyer and electrician.
Maintenance

Annual HVAC Service & Filter Change

An existing customer calls to schedule their annual maintenance. Sam confirms their system type, checks your availability, and locks in the booking.

CUSTOMER Just calling to book our annual air con service — we're due for a filter change too.
SAM Of course — I can get that scheduled for you. Is this for a ducted or split system, and do you have a preferred day of the week?
Annual service booked. Reminder set for same time next year. CRM updated.
After Hours

No Heating — Overnight Winter Call

A family has no heating on a cold night. Sam qualifies whether this is an emergency dispatch situation or a next-morning booking, and handles it accordingly.

HOMEOWNER Our heating has stopped working completely — it's freezing and we have young kids.
SAM I understand — we'll take care of this. Given the situation with your children, I'm arranging an after-hours call-out. Can I take your address and confirm your current temperatures inside the property?
After-hours call-out dispatched. Family contacted. Emergency fee acknowledged.

Every Home Services Workflow.
Handled Automatically.

Sam is configured for the real workflows home service businesses deal with daily — not generic chatbot responses.

Core

Emergency Dispatch

Sam triages incoming emergencies — burst pipes, no power, total HVAC failure — and dispatches your on-call technician immediately. Every emergency is logged with full details, address confirmed, and callback triggered within seconds.

Sales

Quote Requests

Sam collects the right qualifying information for every quote request — system type, property size, existing infrastructure, and budget range. Your estimators receive a complete brief, not a half-finished voicemail message.

Retention

Maintenance Scheduling

Annual filter changes, safety inspections, seasonal tune-ups — Sam books them all and creates recurring reminder sequences so customers come back every year without you chasing them.

Service

Warranty Claim Intake

Sam handles warranty call-ins professionally — capturing product details, purchase date, nature of the fault, and technician notes. Customers feel heard. Your team gets a structured record to work from.

Growth

Seasonal Campaign Response

Running a pre-summer AC tune-up campaign? A winter heating safety check? Sam handles the call volume spike — qualifying responses, booking jobs, and managing your campaign schedule without your office team being overwhelmed.

Operations

Multi-Trade Coordination

Kitchen renovation requiring a plumber and an electrician on the same day? Sam coordinates multi-trade bookings, routes the job to the right teams, and ensures both tradespeople have the complete brief before arriving on-site.

Plugs Into Your Existing Stack

Sam sends structured job briefs directly into the field service management platform you already use. No data entry. No missed details.

Connected with leading home services platforms
ServiceTitan
Housecall Pro
Jobber
FieldPulse
ServiceM8
Fergus
Xero
simPRO

Don't see your platform? Sam integrates with 980+ business tools via our universal connector layer. If your software has an API, Sam can talk to it.

Talk to Sam Right Now

Speak to Sam as a homeowner with an HVAC emergency, a plumbing leak, or a routine maintenance booking. Hear exactly how Sam handles real home services calls.

This is a live AI voice assistant demonstration. Sam is powered by Talking Widget and connected to the Telnyx voice infrastructure. For evaluation purposes only.

Home Services Businesses
That Never Miss a Job

"We were losing jobs to competitors every time our team was on a big install and the phones went unanswered. Sam now captures every single enquiry and routes the genuine emergencies straight to our on-call tech. We've picked up an extra 12-15 jobs a month just from calls we were previously missing."

Marcus T.
Owner, HVAC & Refrigeration Business — Brisbane

"Our plumbing business runs three crews during the day and one on-call tech at night. Sam handles the after-hours calls professionally — he triages the genuine emergencies, manages the 'can it wait til morning' situations, and makes sure our on-call guy only gets woken up when it really matters."

Lisa O.
Operations Manager, Plumbing Company — Sydney

"We run seasonal campaigns — pre-summer AC service, winter heating check — and the call volume used to overwhelm our admin team. Sam now handles all campaign responses, books the jobs, and feeds them directly into Jobber. We doubled our campaign conversion rate without hiring anyone extra."

Daniel K.
Director, Electrical & Air Conditioning — Melbourne

Everything You Need to Know

Answers to the questions home service business owners ask us most.

Setup takes approximately 5 minutes. You copy a single embed snippet into your website — no developers or technical knowledge required. Sam is immediately active and ready to handle emergency calls, quote requests, and maintenance bookings the moment the snippet goes live.
Yes — this is one of Sam's most valuable capabilities. Sam is available 24 hours a day, 7 days a week. For genuine emergencies such as burst pipes, no hot water, or a complete HVAC failure in extreme weather, Sam triages the situation, confirms the service address, captures the homeowner's details, and triggers an immediate on-call callback — or schedules for first-thing the following morning if the situation allows. No call ever goes to voicemail.
Sam integrates with the most widely used field service management platforms including ServiceTitan, Housecall Pro, Jobber, FieldPulse, ServiceM8 and Fergus. Every conversation is captured as a structured job brief and forwarded directly into your chosen platform — so dispatchers and technicians have full context before they pick up the phone or arrive on-site.
Absolutely. Sam is configured to handle multi-trade enquiries across HVAC, plumbing, electrical and general maintenance. He routes each enquiry to the correct trade team based on the nature of the job, and can coordinate bookings when a job requires multiple tradespeople — for example, a kitchen renovation requiring a plumber and an electrician on the same day.
Sam scales without limits. During peak seasons when call volume spikes — pre-summer air conditioning tune-ups, winter heating emergencies, spring maintenance campaigns — Sam handles every inbound call simultaneously with no hold times and no missed enquiries. Your team simply receives a queue of structured job briefs to work through, rather than a voicemail inbox full of incomplete messages.
No lock-in contracts. Talking Widget operates on a month-to-month subscription with a 14-day money-back guarantee. You can cancel at any time. View our pricing plans at talkingwidget.ai/pricing.

Stop Losing Jobs
to Missed Calls

Add Sam to your home services website today. Every call answered. Every job captured. Every emergency dispatched — around the clock.

14-day money-back guarantee. No lock-in contract. Cancel anytime.