Reduce Admin Burden. Improve Patient Access. Automatically.
Maya handles patient enquiries, appointment bookings, and common practice questions 24/7 — so your reception team can focus on patients in front of them, not phones ringing.
Use Cases
Better Patient Experience. Less Workload for Staff.
GPs, specialists, allied health, physiotherapy, psychology — Maya handles every practice type with care and professionalism.
Appointment Booking
Standard consults, follow-ups, long appointments, specialist referrals — Maya books the right appointment type and duration, sends reminders, and reduces no-shows automatically.
New Patient Registration
Maya gathers new patient details, Medicare numbers, health fund information, and reason for visit — so new patients are fully registered before they walk through the door.
Repeat Prescriptions
Redirect repeat prescription requests to the right process — eliminating the volume of calls from patients asking for scripts without an appointment.
Billing & Fee Questions
Is the practice bulk billing? What are the gap fees? Maya answers the most common billing questions before patients even book — reducing front desk friction.
Urgent Triage
Maya identifies symptoms requiring urgent attention and routes patients to the appropriate care pathway — whether that's a same-day appointment, telehealth, or emergency services.
Referral & Specialist Info
Patients waiting on referrals or results can get status updates and process clarity through Maya — reducing the volume of "just checking in" calls your team receives daily.
Speak to Maya as a Patient
Try asking about appointment availability, bulk billing, new patient registration, or a repeat prescription. See how Maya handles real practice scenarios.
This widget adds to any practice website in minutes — no coding required.
Practice Results
Practices That Transformed Patient Access
"Our reception phones went from ringing constantly to manageable. Maya handles routine bookings and billing questions. The team can now focus on patients in front of them — not patients on hold."
"As a psychology practice, first contact is critical for patient trust. Maya is calm, clear, and professional. It captures new patient details beautifully and books the right appointment type every time."
"We're a physio clinic with 4 practitioners and 2 reception staff. Maya now handles 60% of all appointment bookings without human intervention. We've filled gaps in the schedule we didn't know we had."
Give Every Patient Instant Access to Your Practice
Maya handles the routine so your team can focus on what matters — delivering exceptional patient care.
14-day money-back guarantee. Cancel anytime. No lock-in contracts.