✓ Verified customer results

Real Results from
Real Businesses

Australian businesses across every industry are capturing more leads, booking more appointments, and growing revenue — 24/7, without lifting a finger.

10,000+ Calls Handled
2,500+ Leads Captured
< 1s Avg Response Time
99.9% Uptime
25+ Industries Served
10 Australian Cities
In-Depth Case Studies

How businesses are winning
with AI voice

Three businesses. Three different industries. One result: more revenue, less lost opportunity.

Plumbing & Trades

Brisbane Plumbing Solutions

Brisbane, QLD

The Challenge

Running a two-person plumbing team meant phones went unanswered while on-site. The owner estimated they were missing roughly 40% of incoming calls — each one a potential job. After-hours calls went straight to voicemail, and most callers rang a competitor instead.

The Solution

Talking Widget's AI receptionist was live on their website within a day. It answers every call instantly in a warm, professional voice — qualifying the job, capturing contact details, and booking the callback or inspection directly into their calendar. No voicemail. No missed opportunities.

Results after 60 days
95%
Lead capture rate (up from 60%)
$12K
Additional monthly revenue from captured leads
Zero
After-hours enquiries lost
"We were missing calls every day while on the tools. Now every call gets answered professionally and leads go straight into our system. It's like having a full-time receptionist for a fraction of the cost."
— James T., Owner, Brisbane Plumbing Solutions
Dental & Healthcare

Smile Central Dental Clinic

Sydney, NSW

The Challenge

A busy dental clinic with a two-person front desk was fielding 80–100 calls per day. During peak periods — Monday mornings and lunch hours — callers were hitting busy signals or waiting on hold. Reception staff were overwhelmed answering routine questions about pricing, insurance, and hours rather than focusing on patients at the desk.

The Solution

Talking Widget handles routine enquiries — opening hours, pricing, bulk-billing information, and general FAQs — autonomously, 24/7. Complex queries and new patient bookings are seamlessly handed off to reception with a full transcript. After-hours calls now book directly into the practice management system.

Results after 90 days
60%
Fewer routine calls to reception
25%
Increase in new patient bookings
3h
Reception time saved per day
"Our front desk was overwhelmed with calls during busy periods. The AI receptionist handles after-hours bookings and overflow calls seamlessly. Patients love how easy it is to schedule appointments."
— Dr Sarah M., Principal Dentist, Smile Central
Real Estate

Harbour Property Group

Melbourne, VIC

The Challenge

Real estate is a 7-day-a-week business, but the agency's phones were only staffed during business hours. After-hours property enquiries — often the most motivated buyers and renters — went to voicemail and frequently didn't leave messages. The team was losing 35% of potential listing enquiries to competitors who answered first.

The Solution

Talking Widget deployed as a 24/7 AI agent that qualifies property buyers and renters, captures enquiry details, answers listing questions, and books inspection appointments — around the clock. The AI identifies urgency signals and flags hot leads for immediate agent callback, even outside business hours.

Results after 45 days
35%
More property enquiries captured
Zero
Missed enquiries since launch
24/7
Coverage — including weekends & public holidays
"In real estate, missing a call can mean losing a listing. Our AI agent qualifies leads 24/7, captures property enquiries, and books inspections automatically. It's been a game-changer for our team."
— Michael R., Director, Harbour Property Group
Customer Reviews

What our customers say

Every review is from a real business using Talking Widget today.

"We were missing calls every day while on the tools. Now every call gets answered professionally and leads go straight into our system. It's like having a full-time receptionist for a fraction of the cost."
James T.
Owner, Brisbane Plumbing Co — Brisbane
Trades
✓ 40% more leads in first month
"Our front desk was overwhelmed with calls during busy periods. The AI receptionist handles after-hours bookings and overflow calls seamlessly. Patients love how easy it is to schedule appointments."
Dr Sarah M.
Principal Dentist, Smile Central — Melbourne
Healthcare
✓ 25% more appointment bookings
"In real estate, missing a call can mean losing a listing. Our AI agent qualifies leads 24/7, captures property enquiries, and books inspections automatically. It's been a game-changer for our team."
Michael R.
Director, Harbour Property Group — Sydney
Real Estate
✓ Zero missed enquiries since launch
"We used to spend hours on the phone taking bookings. Now the AI handles reservations, dietary requirements, and event enquiries while we focus on running the restaurant."
Lisa K.
Manager, The Riverside Kitchen — Gold Coast
Hospitality
✓ 3 hours saved per day on calls
"Our clients expect a professional experience from the first interaction. The AI receptionist screens calls, books consultations, and ensures no client enquiry falls through the cracks."
David W.
Partner, Western Accounting — Perth
Professional
✓ 90% of calls resolved without staff
"Between treating patients and managing the clinic, answering phones was always a challenge. The AI handles bookings, answers common questions about services, and lets us focus on patient care."
Emma H.
Owner, Active Life Physio — Adelaide
Health & Wellness
✓ 50% reduction in no-shows
Industries we serve

Trusted by businesses across 20+ industries

Any business with a website and a phone. That's who we serve.

🔧 Plumbing & Trades
🦷 Dental Clinics
🏠 Real Estate
🍽️ Hospitality
⚡ Electricians
🧘 Physio & Wellness
📊 Accounting
⚖️ Legal Services
🏗️ Construction
🌿 Landscaping
🐾 Veterinary
🚗 Auto Services
🏨 Hotels & B&Bs
💻 IT & Tech
🏋️ Gyms & Fitness
🎓 Education & Tutoring
🛒 E-Commerce
💇 Beauty & Salon
🏥 Medical Practices
➕ And many more
Powered by Telnyx AI
Bank-level encryption
SOC 2 compliant infrastructure
Australian data handling
24/7 uptime monitoring
14-day money-back guarantee
Experience it yourself

Ready to see these results?
Talk to our AI now.

Hit the button below and speak directly with Maya — the same AI your customers would hear. No call centre. No hold music. Just instant, intelligent conversation.


No sign-up required  ·  Live AI voice  ·  Free to try