Meet Sienna — Your AI Events Receptionist
Event venues lose 30% of bookings from unanswered enquiry calls. Sienna answers every website visitor 24/7, qualifies wedding and corporate leads, and coordinates bookings while you focus on delivering exceptional events.
lost to missed calls
coverage
any website
of event venue bookings lost from unanswered enquiry calls
of couples research wedding venues outside of business hours
more likely to convert when responded to within 5 minutes
average value of a missed wedding venue booking
Simple Setup
Live in 3 Steps
From zero to a 24/7 AI events receptionist on your website — without developers, IT teams, or complexity.
Configure Sienna
Tell us about your venue — event types, capacity, pricing ranges, availability rules, and how you want leads qualified. Our onboarding team sets everything up in a 30-minute session.
Embed on Your Website
One line of code. Paste it into your website — Squarespace, WordPress, Wix, custom HTML, whatever you use. Sienna appears instantly as a voice button your visitors can click to talk.
Receive Qualified Leads
Every conversation is logged in your CRM with full transcript, lead score, and enquiry details. You receive an immediate notification for high-value enquiries. No lead goes cold.
Live Scenarios
What Sienna Handles Every Day
Real conversations your AI events receptionist manages around the clock — from first enquiry to qualified booking.
Wedding Venue Enquiry
After-Hours Couple Enquiry
A couple visits your venue website at 10pm on a Sunday. They have questions about capacity, outdoor ceremony options, and exclusive use pricing. Instead of finding your contact form, they talk to Sienna immediately.
Corporate Event Booking
Executive Off-Site Enquiry
A corporate events manager needs a venue for a 120-person annual conference. They need AV capability, catering options, and breakout room availability confirmed before they can proceed with a proposal to their executive team.
Birthday Party Availability
Private Function Booking
A customer wants to book a milestone birthday for 60 guests. They need to know available Saturday dates in the next three months, minimum spend, and whether they can bring an external cake.
Catering Quote
Menu & Package Enquiry
An event host is comparing catering packages across multiple venues. They want to understand the difference between canape packages, sit-down dinner options, dietary accommodation capability, and whether BYO is permitted.
Last-Minute Event Changes
Day-Of Adjustment Requests
An event organiser calls the morning of their function to request a late room flip, additional AV setup, and a dietary change for three guests. The venue team is already in setup mode and unavailable to answer the phone.
General Event Availability
Multi-Date Availability Check
A professional event planner managing three concurrent client briefs needs to do a fast availability pre-check across four potential function dates before investing time in a site visit.
What Sienna Covers
Every Part of the Event Booking Journey
From first enquiry through to event day coordination — Sienna manages the entire pre-event communication pipeline for your venue.
Venue Bookings
Handles all initial venue enquiries — capacity, availability, pricing, room configurations, and exclusive use options. Qualifies lead intent and books inspection appointments automatically, 24 hours a day.
Lead QualificationCatering Coordination
Answers questions about catering packages, dietary accommodations, menu options, minimum spend, and BYO policies. Can route complex catering requests to your events coordinator for follow-up.
Package QueriesEquipment Hire
Handles AV, lighting, staging, and furniture hire enquiries. Confirms what equipment is included, what is available for hire, and captures full technical requirements for events team review.
AV & TechnicalGuest List Management
Takes guest count updates, dietary requirement changes, and seating configuration requests. Logs all changes with timestamps and notifies relevant team members for operational planning.
Event AdminVendor Coordination
Handles enquiries from external florists, photographers, and entertainment vendors about bump-in times, access requirements, power availability, and venue rules. Keeps your events team free for higher-value work.
Third-Party VendorsEvent Day Support
Answers day-of enquiries from clients, guests, and vendors. Escalates urgent operational requests to the on-duty events manager via SMS or CRM task. No call goes unanswered during your busiest moments.
Day-Of OperationsConnects to Your Stack
Works With Your Event Platform
Leads and enquiry details flow directly into your event management software — zero manual data entry.
Also connects to HubSpot, Salesforce, GHL, Zoho, Pipedrive, and 980+ apps via Composio. Every lead captured automatically, no data entry required.
Hear Sienna in Action
Click the button in the bottom-right corner and talk to your future AI events receptionist. Ask about venue capacity, wedding packages, corporate bookings, or catering options — just as a real enquirer would.
What Event Businesses Say
Real Results from Real Venues
"We run a 250-guest wedding venue in the Hunter Valley. Enquiries come in at all hours — couples browsing Instagram at 11pm, interstate enquirers at 7am. Before the widget, we were responding to enquiries 18 to 24 hours late. That is too late in the wedding market. Sienna responds in seconds. Our conversion rate on enquiries lifted 34% in the first month."
"Our events coordinator was spending 60% of her week on pre-qualification calls — venue walkthroughs, catering explanations, capacity questions. The same ten questions, over and over. Sienna answers all of them now. My coordinator does site tours and contract negotiations. That is what she should be doing. Our cost per qualified lead dropped by more than half."
"I am an independent event planner managing 25 to 30 events per year. I was losing enquiries whenever I was on-site managing an event — which is half my working week. Sienna answers my website visitors while I am running someone else's wedding. Three new client bookings in the first six weeks. The subscription paid for itself in the first event."
Common Questions
Everything You Need to Know
Straightforward answers about how Sienna works for your events business.
Sienna answers every website visitor in real time, 24/7. When a couple contacts your venue after hours, Sienna collects their event date, guest count, preferred style, and contact details — then logs the lead directly into your CRM and sends you an immediate notification. No enquiry is ever lost to voicemail again.
Yes. Unlike a human receptionist who can only handle one call at a time, Sienna handles unlimited concurrent voice conversations simultaneously. During peak periods — like when you launch a new event package or run a promotion — every visitor gets an immediate, professional response.
Talking Widget integrates with Eventbrite, Planning Pod, Tripleseat, Ungerboeck, Social Tables, and Honeybook, as well as major CRMs like HubSpot, Salesforce, and GHL. Leads and enquiry details flow directly into your existing workflow without any manual data entry.
Absolutely. You can configure Sienna with specific knowledge for each event category your venue handles — weddings, corporate functions, private parties, conferences, and more. Each enquiry type gets tailored qualification questions and appropriate responses.
Most event venues are live within 24 hours. The standard setup involves a 30-minute onboarding call where we configure Sienna with your venue details, pricing, availability rules, and event types. Then one line of embed code goes onto your website. If you want full white-glove setup, we handle everything for you.
That is fully configurable. Some venues prefer Sienna to provide general pricing ranges to pre-qualify budget fit. Others prefer she collects all enquiry details and books a consultation call. You control exactly what Sienna says — she never goes beyond her configured knowledge base.
Add AI to Your
Events Business
Setup in under 24 hours. Works on any website. No developers, no IT teams. Start capturing every event enquiry the moment it arrives — including the ones that come in at midnight on a Sunday.
14-day money-back guarantee. Cancel anytime. No lock-in contracts.