Hotels & Restaurants

Never Miss a Booking Again

Sophie handles reservations, answers guest questions about your menu and facilities, and captures every inquiry — 24 hours a day, 7 days a week, even when your team is off the floor.

40% of bookings lost
after hours
85% of inquiries handled
by AI automatically
24/7 Always
available

Live AI Concierge

Sophie
Hospitality AI Concierge

Sophie can help your guests with:

  • Table and room reservations
  • Menu, specials & dietary needs
  • Event & function room bookings
  • Directions, parking & hours
Talk to Sophie Now →
40%
Booking calls go unanswered
outside business hours
85%
Of guest inquiries resolved
without staff involvement
3x
More reservations captured
from website visitors
5 min
Average setup time
on any website platform

Everything Your Front of House Handles, Automated

Sophie speaks naturally and manages your most common guest interactions so your team can focus on delivering exceptional in-person experiences.

Table Reservations

Guests book tables for lunch, dinner, or special occasions at any hour. Sophie checks availability, confirms party size and dietary requirements, and sends booking confirmations automatically.

Room Inquiries & Bookings

For hotels and accommodation venues, Sophie handles room availability queries, rates, and reservation requests — then routes confirmed bookings to your property management system.

Events & Function Rooms

Private dining, corporate events, birthday packages and wedding inquiries are captured and qualified 24/7. Sophie collects guest counts, dates, budgets, and passes qualified leads to your events team.

Menu, Allergens & Dietary Needs

Guests ask about gluten-free options, nut allergies, vegan menus, and today's specials. Sophie answers accurately from your menu data so dietary concerns never become a barrier to booking.

Wait Times & Walk-Ins

During peak service, Sophie tells callers estimated wait times, whether you're accepting walk-ins, and offers to add them to a waitlist — reducing phone pressure on your floor staff.

Location, Hours & Parking

Getting there is half the journey. Sophie gives accurate directions, confirms opening and kitchen hours, explains parking options, and answers transport and accessibility questions instantly.

Up and Running in 5 Minutes

No developers, no IT teams, no complex integrations. Add Sophie to any website with a single line of code.

Tell Sophie About Your Business

Enter your restaurant or hotel name, menu details, opening hours, booking policies, and any specific information you want Sophie to know. Takes about 5 minutes in our setup wizard.

Embed One Line of Code

Copy a single script tag and paste it before the closing body tag of your website. Works with WordPress, Squarespace, Wix, Shopify, custom HTML — anything with a website.

Sophie Starts Capturing Guests

From the moment the widget goes live, Sophie greets every visitor, handles their inquiry, takes reservations, and sends you a summary of every conversation with guest contact details.

Hear Sophie in Action

Click the button in the bottom-right corner and talk to your future AI concierge. Ask about reservations, menus, dietary requirements, or anything a guest might want to know.

Click the voice button in the bottom-right corner to speak with Sophie live

This is the same widget that embeds on your hospitality website. Guests click and speak — no apps or downloads required.

Real Results from Real Venues

★★★★★

"We're a 60-seat restaurant and we were losing weekend bookings every Friday night after the kitchen closed. We added the widget on a Wednesday. By the following Monday we had 23 new reservation inquiries from after-hours website visitors. ROI on day one."

Marco Deluca
Owner, Italian Restaurant — Melbourne
★★★★★

"Our front desk team was spending 3 hours a day answering calls about parking, directions, and check-in times. Sophie handles all of that now. Staff are focused on guests at the property, not the phone."

Priya Sharma
General Manager, Boutique Hotel — Sydney
★★★★★

"We host about 40 corporate events a year. The widget qualified 8 new event inquiries in the first month — people who came to our website outside business hours and would have gone elsewhere if no one answered. The function bookings alone paid for 2 years of the subscription."

Leah Thornton
Events & Venue Manager — Brisbane

Add AI to Your
Hospitality Business

Setup in 5 minutes. Works on any website. No developers, no IT teams. Start capturing every guest inquiry today — including the ones that happen after your team goes home.

14-day money-back guarantee. Cancel anytime. No lock-in contracts.