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Gyms & Sports Clubs

Meet Kai —
Your Gym's Always-On
AI Voice Agent

Kai answers every membership enquiry, books every class, schedules every PT session, and captures every lead — 24 hours a day, 7 days a week. Your front desk team focuses on the members already through the door.

Talk to Kai View Pricing

Kai

Online — Ready to Help
  • Books classes & PT sessions instantly
  • Handles membership enquiries & sign-ups
  • Schedules facility tours & open days
  • Processes freeze & cancellation requests
  • Available 24/7 — never misses an enquiry
Start Talking to Kai →
Status Active Now
Accent Australian
Uptime 99.9%
Response < 1s
0
Calls answered every month
0
Membership enquiries handled without staff
0
Class booking completion rate
0
Improvement in new member retention
The Process

From First Enquiry to
Confirmed Member

Three seamless steps — every time, every day, without your front desk team lifting a finger.

1

Visitor Calls or Clicks the Widget

A prospective member finds your website or rings your number. Kai answers immediately — no hold music, no voicemail, no missed opportunity — whether it is 6am, Sunday night, or during your busiest class of the week.

2

Kai Answers, Qualifies & Advises

Kai listens, asks the right questions, explains your membership options and class schedule clearly, and guides the prospect toward the best fit for their goals — naturally and professionally, with no scripts that sound robotic.

3

Books Class, Tour, or Captures Lead

The session or tour is confirmed in your calendar. The prospect's details are synced to your gym management software and CRM. A confirmation is sent automatically. You start the next day with a full schedule — without taking a single call.

Live Conversations

How Kai Handles
Real Member Situations

From first-time sign-up enquiries to membership freezes — Kai navigates every conversation with confidence and clarity.

Membership Enquiry

New Member Wants to Join

Caller Hi, I'm looking at joining a gym near me. What memberships do you offer?
Kai Thanks for calling — great timing. We have three options: a casual pass, a monthly membership, and a 12-month plan with the best value. Can I ask what you're hoping to work on? That'll help me point you to the right fit.
Caller Mainly strength training and maybe some group classes on the side.
Kai Perfect — that's exactly what our premium monthly covers. Full gym floor access plus unlimited group classes. Would you like to book a free tour so you can see the space before committing?
Class Booking

Booking a Group Fitness Class

Member I want to book into the HIIT class on Thursday morning. What times are available?
Kai We have HIIT sessions at 6am and 9:15am this Thursday. The 6am has three spots left and the 9:15am is wide open. Which suits you better?
Member Let's go with 9:15am. I'm Sarah Nguyen, member number 4821.
Kai Done — you're in the 9:15am HIIT class this Thursday, Sarah. I'll send a confirmation to your email now. See you then!
Personal Training

Scheduling a PT Session

Member I'd like to start working with a personal trainer. How do I go about that?
Kai Brilliant idea. We have four trainers available for new clients. Do you have any preferences — a particular training style, injury history I should note, or a preferred time of day?
Member Early mornings work best. I've had a previous lower back issue so I need someone careful with that.
Kai Understood. I'd recommend Marcus — he specialises in injury-safe programming and has early morning slots available Tuesday and Friday. Shall I book you in for a 30-minute initial consultation?
Facility Tour

Booking an Open Day Tour

Caller I've heard good things about the place. Is there any chance I can come and have a look around this week?
Kai Absolutely — we do guided tours every weekday between 10am and 4pm. You'll see the full gym floor, the group fitness studio, the pool, and the recovery area. Which day works for you?
Caller Wednesday afternoon, around 2pm?
Kai Wednesday 2pm is available. I'll lock that in. What name shall I put it under, and is there a contact number I can send the confirmation to?
Membership Freeze

Member Needs to Freeze Their Membership

Member I need to put my membership on hold for six weeks. I'm going travelling overseas.
Kai Of course — safe travels! We can freeze memberships for up to 12 weeks with no cancellation fees. I'll just need your member number or the email on your account to get that sorted.
Member It's james.o@gmail.com. Leaving on the 14th of March.
Kai Got you, James. I've raised the freeze request starting 14 March for six weeks. You'll receive a confirmation email within the hour. Your membership will resume automatically when you're back.
What Kai Handles

Every Enquiry, Every Request,
Every Single Time

From first contact to long-term retention — Kai handles the entire member communication journey so your team can focus where it matters most.

Membership Enquiries & Sign-Ups

Explains membership tiers, pricing, inclusions, and contract lengths in natural conversation. Qualifies the prospect, captures their details, and books a tour or trial session before the call ends.

High Conversion

Group Fitness Class Bookings

Accesses your live class timetable, checks real-time availability, and confirms bookings for HIIT, spin, yoga, boxing, pilates, and other group sessions — without any staff involvement.

Real-Time Booking

Personal Training Scheduling

Matches prospective clients with available trainers based on goals, injury history, and availability. Books initial consultations and recurring PT sessions — all before you've had a chance to check your messages.

PT Matching

Facility Tours & Open Days

Converts curious callers into booked visitors by scheduling guided tours, open days, and trial visits. Kai handles the appointment, sends confirmation, and ensures no prospective member slips through without a next step.

Pipeline Builder

Membership Freezes & Cancellations

Handles freeze and cancellation requests with warmth and professionalism. Applies your configured policies, offers alternatives where appropriate, and processes requests or flags them for staff review — all logged automatically.

Retention Tool

Kids Programs & Swimming Lessons

Answers questions about learn-to-swim programs, junior sports programs, holiday camps, and children's memberships. Books enrolment slots, answers age and level enquiries, and sends details to parents — automatically.

Family Friendly
Seamless Integrations

Works With Your
Gym Management Software

Kai connects directly to the platforms your gym already runs on. Class timetables, member records, and booking data stay perfectly in sync — no double entry, no manual updates.

Mindbody Glofox ClubReady Wodify PushPress Gym Master GoHighLevel HubSpot Salesforce Mailchimp Google Calendar + more
From the Gym Floor

Gyms & Sports Clubs That
Never Miss a Member

Hear from gym owners, club managers, and fitness operators across Australia who have added Talking Widget to their business.

★★★★★

We were losing potential members hand over fist because no one could pick up the phone during peak morning classes. After bringing Kai on, our new membership sign-ups jumped 38% in the first six weeks. Every single enquiry is handled — even the ones that come in at 11 at night. It has genuinely changed the way we run the business.

Tom Papadopoulos
Owner, Iron District Gym — Melbourne, VIC
★★★★★

Managing a sports club with multiple courts, a swimming pool, and five different program streams means our front desk is constantly stretched. Kai handles the bulk of our inbound enquiries, books court time, and processes swim lesson enrolments without missing a beat. Our team finally has time to focus on the members standing in front of them.

Rachel Lim
Manager, Bayside Sports & Aquatic Centre — Brisbane, QLD
★★★★★

I was sceptical about whether an AI could represent a premium fitness brand with the right tone. Within a week, a member told me the receptionist who called them back was "really helpful and friendly." That was Kai. The voice is warm, natural, and completely on-brand. Our churn has dropped noticeably since members now always get a timely response.

Nathan Fitzgerald
Director, Peak Performance Health Club — Perth, WA
Common Questions

Everything You Need
to Know About Kai

Questions from gym owners who have added Kai to their business — answered clearly.

Yes. Kai is specifically trained to handle membership enquiries end-to-end — explaining available membership tiers, pricing, contract lengths, and inclusions in natural conversation. Kai then captures the prospect's details and books a tour or trial session directly into your calendar system.
Talking Widget integrates with leading gym management platforms including Mindbody, Glofox, ClubReady, Wodify, PushPress, and Gym Master. Calendar bookings, lead data, and member records sync automatically so your team always has the full picture without any manual data entry.
Absolutely. Kai can access your live class timetable, check availability in real time, and confirm bookings for group fitness classes, personal training sessions, swimming lessons, and any other scheduled activities — all without staff involvement. Over-bookings are prevented automatically.
Kai handles freeze and cancellation requests with professionalism and warmth. It gathers the member's reason, applies your configured policy — minimum hold periods, cancellation fees, notice requirements — and either processes the request automatically or flags it for staff review. Everything is logged to your CRM. Kai may also offer relevant alternatives to retain the member where appropriate.
Yes. Kai operates continuously — 24 hours a day, 7 days a week, 365 days a year. Prospective members who call at midnight, on Christmas Day, or during your busiest class will always receive an immediate, professional response. There is no after-hours voicemail and no missed opportunity.
Most gym operators are live within five minutes. You provide your facility details, class schedule, membership options, pricing, and any specific policies — Talking Widget configures Kai to represent your brand accurately. No technical skills, no coding, and no IT department required.

Your Gym Deserves a Voice
That Never Takes a Day Off

Set up in under five minutes. No technical knowledge required. Kai will be answering membership enquiries and booking sessions before your next class begins.

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14-day free trial No credit card required Cancel any time 5-minute setup