Quote Requests
Marcus collects the client's details, asset information, and coverage requirements — then routes a fully qualified lead to the right broker. No more incomplete enquiry forms.
Insurance & Broking
Every Enquiry Quoted.
Every Claim Supported.
Marcus is your insurance agency's AI assistant — capturing quote requests, walking clients through claims, answering policy questions, and chasing renewals at any hour of the day.
Live demo — no signup required
Marcus
Online
Insurance AI Assistant
What Marcus handles
- Quote requests and coverage comparisons
- Claims lodgement and status enquiries
- Policy questions and coverage explanations
- Renewal reminders and retention follow-up
- Document collection and submission
64%
of insurance enquiries are quote requests that arrive after hours
8 min
average hold time at insurance agencies before a caller abandons
42%
of callers who reach voicemail do not call back — they go elsewhere
$2,400
average annual premium value lost per missed new business enquiry
Use Cases
Everything Your Brokers Handle,
Working Around the Clock
Marcus manages the high-volume conversations so your team can focus on building client relationships and closing complex cases.
Claims Lodgement
Guide clients through the first notification of loss, collect incident details, confirm policy numbers, and create a claims docket — all before a human needs to step in.
Policy Questions
Excess amounts, exclusions, sum insured, business interruption coverage — Marcus answers common policy questions instantly, reducing inbound calls to your team by up to 60%.
Renewal Reminders
Proactively contact clients ahead of renewal dates, confirm their details are current, and warm the conversation before a broker follows up. Reduce lapse rates without manual outreach.
Document Collection
Request certificates, asset schedules, financial statements, and signed declarations. Marcus follows up, confirms receipt, and alerts your team when a file is complete.
Emergency Assistance
After-hours incidents need an immediate response. Marcus triages urgency, activates emergency insurer lines where applicable, and ensures no client is left without support overnight.
How It Works
Live on Your Website in Under Five Minutes
No IT team. No complex integrations. Marcus connects to your existing workflow from day one.
Add the Widget
Paste one line of code onto your agency website. Marcus appears as a professional voice button — branded to your business, ready to speak.
Marcus Handles Enquiries
Visitors click to talk. Marcus introduces your agency, qualifies the enquiry, and collects all the information your brokers need — automatically, at any hour.
Leads Land in Your CRM
Every conversation is transcribed, summarised, and delivered to your team via email, CRM, or webhook. Brokers arrive at calls already briefed.
Hear Marcus in Action
Click the button below and speak with Marcus directly. Ask about motor insurance, business coverage, a recent claim, or anything a prospective client might want to know.
This is the same widget that will appear on your insurance agency website — configured with your agency's name, products, and tone.
What Brokers Are Saying
Results From Australian Insurance Professionals
★★★★★
"We were losing quote requests every weekend. Within the first fortnight after adding Marcus, we captured 23 new enquiries that came in on Saturday and Sunday. The ROI was immediate and obvious."
★★★★★
"Our brokers used to spend the first 20 minutes of every client call just gathering basic information. Marcus does all of that before the call even begins. Our conversion rate has improved significantly."
★★★★★
"Our renewal retention has improved since Marcus started making reminder calls. Clients appreciate the proactive contact, and our brokers are no longer spending hours on routine follow-up calls."
Ready to Add Marcus to Your Agency?
Setup takes under five minutes. Works on any website platform. No IT team required, no long-term contract, and no commission taken on your premiums.
14-day money-back guarantee. Cancel anytime. No lock-in contracts.