Your Pet Business Never Misses a Booking Again

Poppy is your 24/7 AI voice receptionist for pet care businesses. She handles grooming bookings, boarding enquiries, pet sitting requests, and product questions — so you can focus on the animals in your care.

70% of enquiries arrive
outside business hours
24/7 Bookings captured
automatically
5 min Setup on
any website

Live AI Receptionist

Poppy
Pet Care AI Receptionist

Poppy can help your customers with:

  • Grooming appointments & breed-specific pricing
  • Boarding availability and pet requirements
  • Pet sitting & dog walking requests
  • Product availability and retail enquiries
  • Vaccination record requirements
Talk to Poppy Now →

The Australian pet industry is worth $33B — and pet owners expect to reach you any time of day or night. Every missed call or unanswered website visitor is a booking your competitor captures instead.

$33B
Australian pet industry
annual value
70%
Pet care enquiries arrive
outside business hours
3x
More bookings captured
with 24/7 AI coverage
90%
Of common enquiries
resolved without staff

Poppy Is Live on Your Website in 5 Minutes

No developers, no pet-care-specific coding, no complex integrations. Add Poppy to any website with a single line of code and start capturing every enquiry today.

Tell Poppy About Your Business

Enter your business name, services, breed-specific pricing, opening hours, vaccination requirements, and any policies you want Poppy to communicate. Takes about 5 minutes in our onboarding wizard.

Embed One Line of Code

Copy a single script tag and paste it before the closing body tag on your website. Works with WordPress, Squarespace, Wix, Shopify, Duda, or any custom HTML site. No IT skills required.

Poppy Starts Booking Pets

From the moment the widget goes live, Poppy greets every visitor, handles their enquiry, confirms bookings, and sends you a summary of every conversation with full contact details and pet information.

See How Poppy Handles Real Pet Care Scenarios

From routine grooming bookings to emergency vet referrals, Poppy responds naturally and keeps your business running — even at 2am on a Sunday.

Grooming

Grooming Appointment Booking

Pet Owner
Hi, I need to book a bath and trim for my Golden Retriever. Do you have availability this Saturday?
Poppy
Absolutely! We have slots at 9am and 2pm this Saturday for a Golden Retriever full groom. That includes bath, blow-dry, breed trim, nail clip and ear clean — $120 for the session. Which time works best?
Pet Owner
9am would be perfect, thanks!
Poppy
Great, I've reserved 9am Saturday for your Golden Retriever. Can I grab your name and a contact number? We'll send a confirmation SMS shortly.
Booking confirmed automatically — no staff required
Boarding

Boarding Availability Enquiry

Pet Owner
We're going overseas in December — 18th to 29th. Do you have room for our two Cavoodles?
Poppy
How exciting — a holiday for you, and a holiday for the Cavoodles! December 18–29 is 11 nights. We have availability for two small dogs in that period. Our rates are $55 per dog per night. Are their vaccinations up to date? We require C5 for all boarding dogs.
Pet Owner
Yes, both are fully vaccinated. Can we make a reservation?
Poppy
Perfect. I've held those dates for your two Cavoodles. I'll send through a booking confirmation with our drop-off details and the vaccination certificate upload link.
11-night boarding hold secured — $1,210 in bookings
Pet Sitting

In-Home Pet Sitting Enquiry

Pet Owner
Do you offer in-home pet sitting? I have a cat who gets very stressed at kennels.
Poppy
Absolutely, we understand — some cats are much happier in their own environment. We offer in-home pet sitting with two visits per day, or an overnight stay option. Visits are $45 each. How many days would you need coverage for?
Pet Owner
Just 3 days next week — Thursday to Saturday.
Poppy
That works well. I'll arrange for Thursday, Friday, and Saturday with two visits each day. I'll send you a link to complete your pet profile and key handover details.
Pet sitting booking and key handover initiated
Emergency Referral

Urgent Vet Referral at 11pm

Pet Owner
My dog ate something off the floor and now she's acting really strange. I'm scared. What do I do?
Poppy
I understand you're worried — let's get her seen as soon as possible. This sounds like it needs immediate veterinary attention. Your nearest 24-hour emergency vet is PetEmergency on Collins Street — their number is 03 9000 1234. Please call them right now. Can I note your details so our team follows up with you tomorrow?
Emergency escalated — vet referral given immediately
Retail

Product Availability Enquiry

Pet Owner
Do you stock Royal Canin for Shih Tzus? The 4kg bag?
Poppy
Yes! We carry Royal Canin Shih Tzu adult in the 4kg and 1.5kg formats. The 4kg bag is currently in stock and is $59. We also offer a subscription for monthly auto-delivery at 10% off — would that be helpful?
Pet Owner
Oh yes please, that would be great actually.
Poppy
Excellent choice! I'll send you the subscription enrolment link. You can set your delivery frequency and pause or cancel anytime. Can I confirm your email address?
Subscription sale captured — recurring revenue unlocked
Dog Walking

Regular Dog Walking Setup

Pet Owner
I work long hours and I'm looking for a regular dog walker — maybe 3 times a week for my Labrador.
Poppy
That sounds like a great routine for a Lab! Our 45-minute group walks are $35 per session, or 60-minute solo walks are $55. A 3-walk weekly package works out to $105 per week for group or $165 for solo. What suburb are you in? I'll confirm we cover your area.
Pet Owner
I'm in Newtown — would Monday, Wednesday, Friday mornings work?
Poppy
Newtown is in our coverage zone. Monday, Wednesday and Friday mornings are available from next week. I'll put your Labrador down for a meet-and-greet first — our walker will visit to get acquainted before the first solo walk. Shall I book that in for this week?
Recurring weekly client onboarded — $420/month

Every Service Your Front Desk Manages, Automated

Poppy speaks naturally and handles your most common customer interactions so you and your team can focus on the animals in your care — not the phone.

Grooming Bookings

Poppy handles appointment requests for any breed, communicates breed-specific pricing and timing, confirms available slots, and sends booking confirmations — all without a staff member lifting the phone.

Boarding & Daycare

Check availability, explain your kennel requirements, collect vaccination status information, and confirm multi-night boarding reservations. Poppy ensures every boarding enquiry is captured with the details your team needs.

Pet Sitting Requests

In-home visits, overnight stays, daily drop-ins — Poppy explains your pet sitting options, collects pet information, and schedules the service. First-time clients are walked through the onboarding process automatically.

Retail & Product Orders

Check stock, quote pricing, and process subscription sign-ups for pet food, accessories, and supplements. Poppy can upsell loyalty-priced subscription delivery and increase your average customer value.

Vaccination Reminders

Poppy proactively contacts pet owners when vaccinations are due — keeping your kennel booking requirements met and your clients' animals protected. No more manual reminder calls for your team.

Loyalty Programs

Enrol customers in your loyalty or membership programme during the booking flow. Poppy explains benefits, answers questions about points and perks, and increases retention without any additional effort from your team.

Connects to Your Pet Care Software

Poppy plugs directly into the scheduling and management platforms pet businesses already use — no double-entry, no missed bookings, no manual transfers.

PetExec
Grooming & boarding
Gingr
Kennel management
ProPet
Pet business software
Time To Pet
Pet sitting & walking
DaySmart Pet
Salon scheduling
PawLoyalty
Loyalty & rewards

Google Calendar, HubSpot, Xero & more

Hear Poppy in Action

Click the voice button in the bottom-right corner and talk to your future AI receptionist. Ask about a grooming appointment, boarding availability, or anything a pet owner might need to know.

Click the voice button in the bottom-right corner to speak with Poppy live

This is the same widget that embeds on your pet care website. Your customers click and speak — no apps or downloads required.

Demo note: Poppy is configured as a general pet care AI for this demonstration. When you set up your own account, she will be personalised with your business name, services, pricing, and brand voice.

Real Results from Real Pet Care Businesses

★★★★★

"I run a dog grooming salon by myself — just me and my scissors. I was missing booking calls constantly while I was working. Within a week of adding the widget, I had 9 new bookings come through overnight and on weekends that I would have completely missed. It paid for itself on day one."

Tanya Kowalski
Owner, Tails & Trims Dog Grooming — Perth
★★★★★

"We run a boarding kennel for 40 dogs. Summer school holidays are brutal — the phone doesn't stop. Poppy now handles all first-contact enquiries, checks vaccination status, explains our terms and holds dates. Our team goes home on time again and our occupancy is up 22% compared to last December."

Ryan & Bec Nguyen
Directors, Happy Paws Boarding Kennels — Gold Coast
★★★★★

"I do pet sitting and dog walking and I was drowning in WhatsApp messages. Poppy now handles all new client enquiries, explains my packages, and signs people up for the meet-and-greet. It frees me up to actually be present with the dogs — which is the whole point. Brilliant product."

Abby Thornton
Founder, Snout & Stroll Pet Services — Melbourne

Everything Pet Business Owners Ask

Still have questions? Our team is available via the widget on the main site, or email hello@sunaivadigital.com.

Talking Widget works for any pet care business — dog grooming salons, boarding kennels, doggy daycare centres, pet sitting services, dog walking businesses, pet retail stores, and veterinary clinics. If your business serves pets and their owners, Poppy can handle your customer communications around the clock.
Yes. Poppy integrates with leading pet care scheduling platforms including PetExec, Gingr, ProPet, Time To Pet, DaySmart Pet, and PawLoyalty. She can check real-time availability and confirm bookings directly — no double-handling or manual transfer required from your team.
Poppy is available 24 hours a day, 7 days a week — including evenings, weekends, and public holidays. When pet owners contact your website outside business hours, Poppy captures their pet's name and breed, the service they need, their preferred time slot, and their contact details. You wake up each morning to a full, organised list of bookings ready to confirm — rather than a voicemail inbox full of missed calls.
Yes. Poppy can proactively reach out to pet owners when their animals are due for vaccinations or routine health checks. This keeps your kennel booking compliance up to date and helps your clients stay on top of their pets' health — all without manual outreach from your team. Reminders can be configured based on your vaccination schedule and integrated with your client records.
Poppy is trained to recognise urgent health signals — such as descriptions of sudden illness, injury, choking, or visible distress. In these situations, she immediately provides your nearest 24-hour emergency vet details, advises the owner on appropriate next steps, and flags the conversation for your team to follow up. She treats every potential emergency with urgency and care, not as a routine booking.
Setup takes approximately 5 minutes and requires no technical skills. You complete a short onboarding wizard where you tell Poppy about your business, services, breed pricing, and policies. You then copy one line of code and paste it into your website — whether it is WordPress, Squarespace, Wix, Shopify, or any custom HTML site. If you are unsure how to add a script to your site, our support team will walk you through it in a 5-minute screen share.

Give Your Pet Business a 24/7 Receptionist

Setup takes 5 minutes. Works on any website. No developers needed. Start capturing every grooming booking, boarding enquiry, and product question today — including the ones that happen while you're busy caring for the animals.

14-day money-back guarantee. Cancel anytime. No lock-in contracts.