Restaurants & Cafes

Every Reservation
Answered. Every Time.

Restaurants lose over $1,000 per week from missed calls after hours. Nina — your AI host — books tables, answers dietary questions, handles event enquiries, and takes takeaway orders 24 hours a day, 7 days a week.

$1,000+ Lost weekly from
missed reservation calls
83% Enquiries resolved
automatically
24/7 Always
available
Nina
Restaurant AI Host
Online Now
  • Table reservations — any time of day
  • Menu questions & daily specials
  • Dietary requirements & allergen info
  • Event & private dining bookings
  • Takeaway & delivery enquiries
  • Opening hours & directions
Talk to Nina Now →
Works with OpenTable ResDiary Now Book It SevenRooms Square Your POS
67%
Of restaurant calls go unanswered outside business hours
$1,000+
Revenue lost per week from missed reservation enquiries
3.2x
More reservations captured after installing a voice agent
5 min
Average setup time — works on any website platform

Use Cases

Everything Your Front-of-House Handles, Automated

Nina speaks naturally and manages your most common guest interactions so your floor staff can focus on delivering the experience — not answering the phone.

🍽️

Table Reservations

Guests book for lunch, dinner, or special occasions at any hour. Nina checks availability for party size, date and time, confirms the booking, and sends a confirmation — without staff involvement.

📋

Menu & Specials Enquiries

Guests ask what's on the menu, what the chef recommends, and what today's specials are. Nina answers accurately from your current menu so interest converts into confirmed bookings.

🥗

Dietary Requirements & Allergens

Gluten-free, vegan, nut-free, halal, kosher — Nina handles every dietary question with care. Guests with complex requirements get real answers, not a voicemail, so they feel confident booking.

🎉

Event & Private Dining Bookings

Birthday celebrations, corporate dinners, engagements and Christmas parties are captured and qualified 24/7. Nina collects guest counts, dates, budget, and preferred menu style before passing the lead to your events team.

🥡

Takeaway & Delivery Orders

Customers asking about your takeaway menu, click-and-collect timing, and delivery options get instant answers. Nina captures takeaway enquiries and routes them to your kitchen or ordering system.

🕐

Opening Hours & Location

Directions, parking, public transport, accessibility and kitchen closing times — Nina answers all location and timing questions instantly so guests arrive informed and on time.

Real Conversations

Hear How Nina Handles Real Situations

These are examples of actual conversations Nina handles for restaurants and cafes every day — including the ones that happen at 11pm on a Friday when your team has gone home.

Saturday Night Table Booking
Guest calls at 10:45pm — restaurant is closed
Nina
Hi there, thanks for calling. I'm Nina, the AI host here at the restaurant. I can help you with reservations, menu questions, and more — even after hours. How can I help you tonight?
Guest
Hi, I'd like to book a table for Saturday night, seven people, around 7:30.
Nina
Seven people at 7:30 this Saturday — perfect. I have availability for that time. Can I grab your name and a contact number so we can confirm the booking? Also, are there any dietary requirements in the group I should note?
Guest
It's Sarah Chen, 0412 555 678. One person is gluten-free.
Nina
Wonderful, Sarah. I've noted one gluten-free guest. Your booking for seven on Saturday at 7:30pm is confirmed. You'll receive a confirmation message shortly. We look forward to seeing you!
Booking confirmed at 10:45pm — would have been lost
Complex Dietary Enquiry
Family with multiple dietary needs researching options
Guest
We're looking to book for my daughter's birthday. She's vegan and I'm coeliac — do you have options for both?
Nina
Absolutely — we have a dedicated vegan menu section with four mains, and our kitchen is well-practised with coeliac guests. We use separate preparation areas and can confirm which dishes are completely gluten-free. Your daughter would have plenty of choices. How many people are coming to celebrate?
Guest
Eight of us, next Friday at 6pm. Can you cater for that?
Nina
We can absolutely accommodate your group. I'll note one vegan and one coeliac guest when I log the booking. Shall I secure that table for Friday at 6pm for eight?
High-value birthday booking captured with dietary needs logged
Corporate Event Enquiry
End-of-year dinner for 30 people — submitted at 11:30pm
Guest
We're planning our company end-of-year dinner. Around 30 people, looking at early December, with a set menu. Do you do private dining for that size?
Nina
Yes — our private dining room seats up to 40 and we offer set menu packages for corporate events starting from two courses. Early December is popular, so it's worth locking in early. Can I take your details and pass them to our events coordinator so they can send you our corporate menu and pricing?
Guest
Yes please. My name is Daniel Rowe, daniel.rowe@acme.com.
Nina
Thank you Daniel. I've logged your enquiry — 30 guests, early December, corporate set menu. Our events team will be in touch by end of business tomorrow with availability and package details.
High-value corporate lead qualified and sent to events team
Takeaway Order Enquiry
Busy lunch rush — staff cannot answer the phone
Guest
Hi, I want to order takeaway for pickup at 1pm today. Do you have a chicken schnitzel?
Nina
We do — the chicken schnitzel is on our lunch menu and available for takeaway. For 1pm pickup, you're right on time. Would you like to place the full order now or shall I let the kitchen know to expect you?
Guest
Can I get two schnitzels — one with chips and one with salad instead?
Nina
Got it — two chicken schnitzels, one with chips, one with salad. Order logged for 1pm pickup. Can I grab your name so the kitchen can have it ready?
Takeaway order captured during peak service — no staff needed
Hours, Location & Kitchen Times
Tourist planning a dinner on their first night in town
Guest
We're arriving in the city at 8:30pm on Thursday. Are you still serving then? And how far are you from Central Station?
Nina
Thursday nights our kitchen is open until 9:30pm, so 8:30 arrival is perfect — you'll have plenty of time. We're about a 10-minute walk from Central Station, or a 4-minute taxi. Would you like me to lock in a table so it's waiting for you when you arrive?
Guest
Yes please — three people, any preference for a quiet spot if possible.
Nina
I'll note a quiet table preference — we have booths along the far wall that work well for that. Three guests, Thursday at 8:30pm, quiet seating preferred. I just need your name to complete the booking.
Tourist converted from information-seeking to confirmed booking

The Problem

Your Restaurant Phone Is a Revenue Leak

Most restaurants only have someone answering the phone during service. But customers decide where to eat at 9pm, 10pm, Saturday morning — whenever the idea strikes them. If you're not there, they book somewhere else.

$1,000+
Per week in missed reservations for a typical 60-seat restaurant — that's conservative. A single private dining enquiry unanswered can mean $3,000–$8,000 in lost event revenue.
67%
Of calls to restaurants go unanswered or reach voicemail. Of those, fewer than 1 in 5 callers leave a message — they simply ring the next restaurant.
After-Hours Silence
Saturday night bookings. Sunday morning brunch interest. Holiday planning at midnight. All of it lost when no one answers.
Staff Too Busy During Service
During a busy lunch or dinner service, your team is on the floor. Calls ring out, opportunities evaporate, and guests go elsewhere.
Dietary Questions That Block Bookings
Guests with allergies or special dietary needs won't book without confidence. Without a fast answer, they choose a restaurant that reassures them.
Event Leads That Disappear
A corporate dinner for 25 or a birthday celebration for 15 is a $2,000–$5,000 night. When no one answers, that booking goes to a competitor who picks up.
Voicemail Nobody Checks
Your guests won't wait to hear back from a voicemail. They want to book now. If the answer doesn't come instantly, they move on — permanently.

Setup

Up and Running in 5 Minutes

No developers. No IT teams. No complex integrations. Add Nina to your restaurant website with a single line of code.

Tell Nina About Your Restaurant

Enter your restaurant name, menu highlights, opening hours, booking policies, dietary options, and any specific information guests ask about. Our setup wizard takes around 5 minutes. No writing prompts required.

Paste One Line of Code

Copy a single script tag and paste it before the closing body tag of your website. Works with WordPress, Squarespace, Wix, Shopify, custom HTML, and any platform that lets you add code to a page.

Nina Starts Capturing Guests

From the moment the widget is live, Nina greets every visitor, handles their enquiry, takes reservations, captures event leads, and sends you a full summary of every conversation with guest contact details.

Connects with your reservation system

Nina Speaks Your Booking Software's Language

📗
OpenTable
Reservation Platform
📘
ResDiary
Reservation Management
📙
Now Book It
Online Bookings
🎯
SevenRooms
Guest Experience
🔲
Square
POS & Payments

Not using one of these? Nina captures every enquiry and delivers it to your inbox or CRM — with any booking system, or none at all.

Hear Nina in Action

Click the voice button in the bottom-right corner of your screen and speak with your future AI host. Ask about table availability, the menu, dietary requirements, or event bookings — just like a real guest would.

Click the voice button in the bottom-right corner to speak with Nina live

This is the same widget that gets embedded on your restaurant website. Guests click once and speak — no apps, no downloads, no friction.

Demo note: This live demo uses the Talking Widget shared demonstration assistant. In your production deployment, Nina will be trained specifically on your restaurant — your menu, your hours, your policies, your tone. The demo agent is for exploration only and does not represent a specific venue.

What Restaurant Owners Say

Real Results. Real Venues.

"We're a 65-seat Italian restaurant and we were haemorrhaging Friday night bookings every week because nobody answered after 9pm. Within the first five days of adding the widget, we had 19 new reservation enquiries come in after hours. A few of those turned into large groups and birthday bookings. The ROI was immediate."

Marco Russo
Owner, Italian Restaurant — Melbourne

"I was sceptical — we're a small café, not a fancy restaurant. But we get so many calls about our gluten-free options and whether we do catering. Nina handles all of that now. My staff focus on making coffee and food, not answering the same three questions forty times a day. It's been a genuine relief."

Anna Kowalski
Owner, Cafe — Sydney

"We do a lot of corporate events and private dining. In the first month, the widget captured six event enquiries outside business hours — all from website visitors who would have gone elsewhere. One of those turned into a 45-person Christmas dinner worth $8,400. That single booking paid for two years of the subscription."

James Whitfield
Events Manager, Fine Dining Venue — Brisbane

Stop Losing Reservations
After Hours

Add Nina to your restaurant or cafe website in 5 minutes. Every call answered. Every reservation captured. Every dietary question handled — even when your team is off the floor.

14-day money-back guarantee. Cancel anytime. No lock-in contracts.