Enrolment Enquiries
Walk prospective students through application requirements, key intake dates, prerequisite qualifications, and next steps — at any hour, without wait times.
Every Student Enquiry
Answered — Instantly
Give your school, university, or training provider a 24/7 AI voice assistant. Enrolment queries, course information, fee enquiries, and open day bookings — handled automatically, around the clock.
Alex
Education AI Assistant
Online now — ready to assist
Meet Alex
Alex is your institution's always-on voice assistant. Available 24 hours a day, seven days a week, Alex handles the full volume of prospective and current student enquiries — so your team can focus on the work that truly requires a human touch.
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Enrolment enquiries — application processes, intake dates, entry requirements
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Course information — program details, subjects, career outcomes, duration
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Campus directions — building locations, parking, accessibility routes
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Fee enquiries — tuition fees, payment plans, scholarship eligibility
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Open day RSVPs — event registration, tour bookings, information sessions
Education sector statistics
35%
of education enquiries arrive outside staffed office hours
8 min
average queue time for student services by phone
1 in 3
prospective students abandon an enquiry if not answered promptly
$32k
average annual cost of a full-time admin receptionist in Australia
What Alex handles
Six Ways Talking Widget
Serves Your Institution
From first enquiry to enrolled student, Alex covers every common touchpoint in the student journey.
Course Information
Provide detailed answers on programs, subjects, study modes (full-time, part-time, online), course duration, and graduate career pathways.
Open Day & Campus Tour Bookings
Capture registrations for open days, information evenings, and campus tours. Alex collects contact details and confirms bookings instantly.
Fee & Scholarship Queries
Answer questions about tuition fees, HECS-HELP, VET Student Loans, payment plans, and scholarship eligibility — clearly and accurately.
Student Support Triage
Identify students seeking welfare, disability, or academic support services and connect them directly to the appropriate team — reducing the burden on general reception.
International Student Assistance
Guide international applicants through visa requirements, English language entry standards, agent referral pathways, and offshore application procedures.
Process
How It Works
Three simple steps from website visitor to resolved enquiry.
Student Calls
A prospective or current student clicks the widget on your website and speaks naturally — no forms, no hold music, no phone trees.
AI Assists
Alex listens, understands the enquiry, and provides accurate answers drawn from your institution's own content and knowledge base.
Enquiry Resolved
The student gets the information they need, books an appointment, or is connected to the right team member — all within seconds.
What institutions say
Trusted by Education Leaders
From public universities to private RTOs, institutions across Australia are transforming their student experience.
★★★★★
We receive over four hundred enquiries per week during peak enrolment season. Before Talking Widget, our phones were overwhelmed and prospective students were waiting days for a response. Now the majority of initial enquiries are resolved within the first conversation, and our team focuses on complex cases that genuinely need human attention.
★★★★★
As a principal, I was sceptical about AI handling calls to a school. What convinced me was how natural and professional the voice sounds — parents don't feel like they're talking to a robot. The assistant handles after-hours queries about enrolments, uniform requirements, and upcoming events, which has genuinely reduced the stress on our front office team.
★★★★★
Running a registered training organisation means constant enquiries about course availability, recognition of prior learning, and government funding. The setup took less than a day and the results were immediate. We are converting more enquiries into enrolments because people can get answers at ten o'clock at night when they are actually researching their options.
Ready to Give Your Institution
a Voice That Never Sleeps?
No developer needed. No long setup process. Your AI voice assistant is live within minutes — trained on your institution's content, speaking in your tone.
14-day free trial · No credit card required · Cancel any time