Your Agency's
24/7 AI Concierge
Isla handles holiday package enquiries, flight questions, visa information, and group travel coordination — around the clock, while your consultants focus on closing the high-value bookings.
after-hours enquiries
available
any website
to after-hours enquiries
without consultant involvement
captured from website visitors
on any website platform
Use Cases
Every Enquiry Your Team Handles, Automated
Isla speaks naturally and manages your most common travel enquiries so your consultants can spend their time on tailored itineraries and complex bookings — not answering the same FAQ ten times a day.
Holiday Package Enquiries
Visitors ask about all-inclusive packages, popular destinations, seasonal pricing, and departure options. Isla qualifies interest, collects travel dates and budget, and routes high-intent leads directly to your consultants.
Flight Booking Assistance
Isla helps clients understand fare classes, baggage allowances, connection options, and upgrade availability — answering the research questions that typically occupy a consultant's first 20 minutes with every new enquiry.
Travel Insurance Questions
Medical coverage, cancellation protection, adventure sports add-ons, and pre-existing conditions — Isla explains policy options clearly and guides clients toward the right cover level for their trip type and risk profile.
Visa Information & Requirements
Clients ask about entry requirements for dozens of destinations. Isla provides current visa requirements, processing times, documentation checklists, and passport validity rules — without your team searching government websites each time.
Group & Corporate Travel Coordination
School tours, family reunions, conference travel, and incentive groups — Isla collects passenger counts, preferred dates, dietary requirements, and special requests, then routes the fully-qualified brief to your group travel desk.
Itinerary Changes & Amendments
Existing clients call about date changes, name corrections, seat upgrades, and add-on experiences. Isla captures the amendment request, verifies the booking reference, and queues it for consultant action — no hold music required.
Real Conversations
Isla in Action — 5 Real Scenarios
These are the kinds of conversations Isla handles every day, every night, and every weekend — without a consultant picking up the phone.
Family Holiday to Bali — Budget Enquiry
Japan Visa Requirements — Australian Passport
Pre-Existing Condition Coverage — Europe Trip
Corporate Incentive Trip — 25 Staff Members
Flight Date Amendment — Existing Booking
How It Works
Up and Running in 5 Minutes
No developers, no IT teams, no complex integrations. Add Isla to any travel website with a single line of code.
Tell Isla About Your Agency
Enter your agency name, key destinations, package types, opening hours, booking policies, and consultant contact routing. Our setup wizard takes about 5 minutes — no technical knowledge needed.
Embed One Line of Code
Copy a single script tag and paste it before the closing body tag of your website. Works with WordPress, Squarespace, Wix, custom HTML, and any website builder — no plugins required.
Isla Captures Every Enquiry
From the moment the widget is live, Isla greets every visitor, qualifies their travel intent, collects contact details, and sends you a full conversation summary with lead data — ready for your consultant to action.
Integrates with your travel tech stack
Hear Isla in Action
Click the voice button in the bottom-right corner and speak to Isla live. Ask about a destination, a package, visa requirements, or anything a traveller might want to know.
What Travel Agencies Say
Real Results from Real Agencies
"We're a boutique agency specialising in Europe river cruises. Our biggest pain was losing enquiries over weekends when the office is closed. Three weeks after adding the widget, we'd captured 31 weekend enquiries that would have gone nowhere. Fourteen became confirmed bookings. The widget paid for itself in the first month."
"Our consultants were spending the first half of every call explaining visa requirements and insurance options. Isla handles all of that now. Consultants jump straight into the fun part — building the itinerary. Productivity is up, and so is client satisfaction because the initial response is instant."
"We do a lot of school group tours — the amount of back-and-forth with parents asking the same questions was exhausting. Isla handles all the initial FAQ enquiries and collects the brief from group coordinators. Our group desk now receives pre-qualified leads instead of starting from zero every time. Absolute game changer."
Add Isla to Your
Travel Agency Today
Setup in 5 minutes. Works on any website. No developers, no IT teams. Start capturing every travel enquiry — including the 35% you're currently losing after hours.
14-day money-back guarantee. Cancel anytime. No lock-in contracts.