🔐 Locksmith & Security Access

Meet Jack, Your AI Locksmith Assistant

Jack answers every call — emergency lockouts at 2am, car key replacements, rekeying jobs, and commercial access control — so your locksmith business never misses a job again, day or night.

24/7 Emergency Coverage — Jack picks up lockout calls instantly, any hour, any day, including public holidays. Your customers are never left locked out waiting for a callback.

Try Jack Live → View Pricing

No credit card required. Live demo — works on any locksmith website.

24/7 Emergency
coverage
<30s Response
time
0 Missed
calls

Live AI Locksmith Assistant

On call now — 24/7
Jack
AI Locksmith Assistant
  • Emergency lockout response — any hour
  • Car key replacement & transponder quotes
  • Rekeying consultation & booking
  • Deadbolt & high-security lock upgrades
  • Safe installation & combination change
Try Jack Live →
0 Locksmith calls and emergency lockout requests handled by Jack each month Talking Widget platform data
0% Of locksmith emergency calls occur outside standard business hours — after 6pm or before 8am Industry call pattern research
$0 In locksmith revenue protected by capturing jobs that would have gone to a competitor answering faster Aggregate client outcomes
0% Customer satisfaction rate when lockout calls are answered immediately and dispatched without delay Customer experience benchmarks

How It Works

Three Steps. Every Job Captured.

Jack integrates with your locksmith website in minutes. No specialist IT resources, no software to install, no disruption to how you already work.

Configure Jack

Tell Jack about your services, service areas, callout fees, and emergency response times. Connect your job management platform — Jobber, ServiceM8, Fergus, or Housecall Pro — so leads flow straight into your existing workflow. Setup takes under fifteen minutes.

Personalised to your business. No IT required.

Jack Takes Calls

A customer calls at 2am, locked out of their home. Jack answers immediately — calm, clear, professional. He identifies the job type, collects the address and contact details, confirms your callout fee, and either books the job directly or dispatches based on your emergency protocols. Response time under 30 seconds, every time.

Reliable, calm under pressure, always on-brand.

Jobs Flow Into Your System

Every call produces a fully documented job entry. Emergency lockouts are dispatched. Rekeying bookings land in your calendar. Key replacement leads are qualified with vehicle details and routed to your technician. Invoices sync to Xero. Your team starts every morning with zero missed enquiries and a full job queue.

Integrated. Traceable. Zero admin overhead.

Conversation Scenarios

Hear How Jack Handles Real Calls

Five realistic examples of the conversations Jack has with your customers every day — from 2am emergency lockouts to commercial access control consultations.

Caller
Hi, I've locked myself out of my house — it's 2am and I've got my young kids with me. I need someone here urgently.
Jack
I understand — I'll get someone to you as quickly as possible. Can you give me your address and confirm whether you have any secondary access or a spare key available nearby?
Caller
14 Rosewood Crescent, Wahroonga. No spare key. I've checked everything — definitely locked out.
Jack
Noted. I've dispatched our on-call locksmith to Rosewood Crescent, Wahroonga. Estimated arrival is 25 to 35 minutes. The after-hours callout fee is $120, payable on arrival. You'll receive an SMS with your technician's name and ETA shortly. Please stay near the address — you'll be inside very soon.
Caller
I've lost my car keys — it's a 2021 Toyota RAV4. I need a replacement key but the dealer quoted me over $600. What do you charge?
Jack
We can cut and program a replacement transponder key for a 2021 RAV4 at a significantly lower cost than the dealership. Do you know whether your vehicle uses a standard blade key with a transponder chip, or a smart proximity fob — sometimes called a push-button start key?
Caller
It's the push-button start — there's no blade. I've only got one key left and I'm worried about losing that too.
Jack
Understood. A proximity fob for that vehicle requires specialist programming equipment, which our technicians carry. I'll book you in for a same-day or next-day appointment — our technician comes to your location. Can I take your name, suburb, and best contact number so we can confirm timing and provide an exact quote?
Caller
We've just let a staff member go and they didn't return all their keys. I need the office rekeyed urgently — we have three entry doors and a server room.
Jack
That's a straightforward job we can prioritise for you. Rekeying four locks — three entry doors and the server room — means the existing keys will no longer work while new keys are issued to your authorised staff. Can I take the office address and the lock brands if you know them, so our technician arrives with the correct parts?
Caller
Level 3, 88 Pacific Highway, St Leonards. I think they're Lockwood locks. Can someone come today?
Jack
Our team can have a technician at your St Leonards office this afternoon. I've logged the address and lock type. What is the best name and number to confirm the appointment time? We'll send a confirmation with your technician's details as soon as it's booked.
Caller
There was a break-in two streets away from us last week. I want to upgrade my front and back door deadbolts to something more secure. What do you recommend?
Jack
Upgrading to a Grade 1 deadbolt with anti-pick, anti-drill, and anti-bump protection is a significant improvement over standard residential locks. Our technician can assess your current doors and recommend the right grade and brand for your property. What type of property is it — house, unit, or townhouse?
Caller
It's a house — double storey. I've got a front door, back sliding door, and a side gate that has a padlock I'm also not happy with.
Jack
A full security assessment and upgrade for all three entry points is exactly what our residential security service covers. I'll book you in for a free consultation where our locksmith reviews every entry point and provides a written quote. Can I take your address and a preferred day this week?
Caller
I run a jewellery business from home and I need a proper safe installed — not just a cheap portable one. Something floor-mounted and hidden if possible.
Jack
A floor-mounted safe is the right choice for high-value items — they're anchored to the slab and can be concealed under flooring or inside a cupboard. We supply and install a range of grades including cash-rated safes suitable for jewellery businesses. Do you have a preferred location in the property — bedroom, home office, or another room?
Caller
Probably the main bedroom wardrobe. I'd also like it to be digital combination rather than a key.
Jack
A floor-mounted digital safe in your wardrobe is a very common installation for us. Our technician will assess the floor type, confirm the right safe grade for your insurer's requirements, and handle full installation including concealment. I'll get a consultant booked in — can I take your suburb and a preferred appointment day?

Use Cases

Every Job Type. Every Hour. Zero Missed Calls.

Jack handles the full range of calls your locksmith business receives — from late-night emergencies to scheduled commercial upgrades — with the calm professionalism your customers need when they're locked out and stressed.

24/7 Emergency

Emergency Lockouts

Home, commercial, and vehicle lockouts at any hour. Jack answers immediately, collects the address, confirms the callout fee, and dispatches your on-call locksmith. No voicemail, no callback queue — your customer is never left standing in the dark waiting.

Key Replacement

Lost or broken keys — house keys, car keys, transponder keys, proximity fobs, and master keys. Jack qualifies the vehicle make, model, and key type, or collects the property lock brand, then books a same-day mobile technician appointment with the right equipment pre-loaded.

Rekeying Services

After a staff change, a break-in, a tenancy changeover, or a lost key, Jack books rekeying jobs efficiently. He collects the property address, number of locks, and lock brand, then schedules your technician — residential or commercial — with all job details documented before arrival.

Commercial Access Control

Businesses enquiring about master key systems, keypad entry, card access, and electronic locks get a professional intake. Jack captures the property type, number of entry points, and specific access requirements, then books a site consultation with your commercial specialist — fully documented before the visit.

Safe Installation

Residential and commercial safe supply and installation enquiries — floor safes, wall safes, cash-rated safes, and jewellery safes. Jack identifies the use case, storage requirements, and preferred location, then books a consultative site visit where your technician can specify the right grade and installation method.

24/7 Emergency

24/7 Emergency Line

Jack is your always-on emergency line — never sleeping, never engaged, never going to voicemail. Whether it's a business owner locked out of their premises at midnight, a property manager dealing with a broken lock after a storm, or a family locked out on Christmas Day — Jack answers and acts.

Integrations

Works With Your Existing Locksmith Stack

Jack connects with the job management and accounting platforms your business already relies on. Job details, bookings, and customer data flow directly into your existing systems — no manual re-entry, no missed handoffs between Jack and your technicians.

Jobber
Connected
ServiceM8
Connected
Fergus
Connected
Housecall Pro
Connected
Stripe
Connected
Xero
Connected

Talk to Jack Right Now

Click the button below and experience exactly what your customers hear when they call your locksmith business. Ask Jack about an emergency lockout, a car key replacement, rekeying, or a safe installation.

I'm locked out of my house right now I need a car key replacement Rekey my office after a staff change Upgrade my deadbolts I want a safe installed

This is a live demonstration of the same widget that embeds on your locksmith business website. No signup required to test it.

What Locksmith Business Owners Say

Results That Speak for Themselves

Australian locksmith business owners on what changed after deploying Jack on their website.

★★★★★

"Running a mobile locksmith business solo in Sydney, I was losing emergency calls overnight because my phone would go to voicemail when I was on a job. Since Jack went live, every call gets answered — even at 2am. I've picked up an extra eight to twelve emergency jobs a week that I was flat-out missing before. It paid for itself in the first week."

Michael Andreou
Owner, Metro Mobile Locksmiths — Sydney, NSW
★★★★★

"Our commercial rekeying and access control work had been inconsistent because enquiries were coming in after hours and nobody was capturing them properly. Jack now handles all of that intake — he collects the property details, number of locks, and the reason for rekeying, and routes it straight to our commercial team. Our commercial pipeline has increased noticeably and the admin time has dropped considerably."

Sarah Whitfield
Operations Manager, Precision Lock & Security — Perth, WA
★★★★★

"We were sceptical that an AI could handle locksmith calls properly — people calling about lockouts are often stressed and want a straight answer fast. Jack surprised us. He's calm, he asks the right questions, and he confirms the callout fee without any hesitation. Our customers don't realise they're talking to an AI until we tell them — and then they're impressed, not put off."

Trevor Saliba
Director, Adelaide City Locksmiths — Adelaide, SA

Frequently Asked Questions

Everything You Need to Know

Common questions from locksmith business owners before deploying Jack on their website.

Yes. Jack operates 24 hours a day, seven days a week, including weekends and public holidays. When a customer calls during a lockout at any hour, Jack responds immediately — under 30 seconds — collects the address, confirms the lockout type, and either dispatches your on-call locksmith or books based on the protocols you configure during onboarding. No call ever goes to voicemail at 2am.
Jack collects the vehicle make, model, year, and VIN if available, the type of key required — standard, transponder, remote, or proximity fob — and the customer's contact details and location. This qualified lead flows directly to your technician or booking system so the right programming equipment is prepared before the job even starts.
Jack handles rekeying enquiries for both residential and commercial properties. He collects the property address, number of doors and lock types involved, and the reason for rekeying — staff departure, tenancy changeover, break-in, or lost key. Commercial clients concerned about unauthorised access receive the same immediate, professional response as residential callers. All job details land in your booking system before the technician leaves the depot.
Talking Widget integrates with Jobber, ServiceM8, Fergus, and Housecall Pro via webhook and API, with Stripe for payment processing and Xero for accounting. Job details, customer contact information, and booking requests flow directly into your existing platform — eliminating manual re-entry and keeping your technicians fully briefed before every job.
The Talking Widget embed code is a single line of HTML that takes under five minutes to add to any website — WordPress, Wix, Squarespace, or a plain HTML site. Jack can be personalised with your business name, service area, callout fees, emergency response times, and escalation protocols within the same session. No developer resources or IT support required.
Yes. Jack engages commercial clients enquiring about master key systems, electronic access control, keypad entry, and card access installation. He collects the property type, number of entry points, and specific access requirements, then books a site consultation with your commercial specialist — ensuring no commercial opportunity is lost to a missed or unanswered call.
Jack works equally well for a sole-operator running a mobile locksmith van and for a multi-technician locksmith business. For sole operators, Jack acts as an always-on receptionist that captures jobs while you're on a call-out or behind the wheel. For larger businesses, Jack qualifies and routes leads to the right technician based on job type and service area. Setup is the same either way — under fifteen minutes.

Stop Missing Locksmith Calls. Start Today.

Every unanswered lockout call goes to a competitor. Jack answers every single one — including the 2am emergencies your competitors send to voicemail. Setup takes under fifteen minutes. No IT required.

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14-day money-back guarantee. Cancel any time. No lock-in contracts.